PERSONAL INFORMATION 

SECURITY POLICY

PURPOSE AND SCOPE OF DATA

The main data collection on the website www.cockybuffaloshop.com includes: customer’s name, email, phone, and address, etc. This is the information that Cocky Buffalo Shop needs customers provide mandatory registration when using the service and we can contact to confirm when customer needs support and advice on the website to ensure consumer rights. Customers will be responsible for the security and storage of all use of the service at your email box.

In addition, customers are responsible for directly notifying to Cocky Buffalo about acts of unauthorized use, abusing and security violations confidential, keeping contact information for third parties to take appropriate measures.

SCOPE OF USE

Cocky Buffalo uses users’ information to:
● Providing services to buyers
● Delivery by the address provided by the buyer
● Sending marketing and promotional emails on goods sold by us
● Sending new announcements about product designs as well as new activities to guests
● Contacting and dealing with customers in some special cases
● Do not use personal information of customers outside of the purpose of confirmation and contact related to transactions at www.cockybuffaloshop.com
● Having the request of the judiciary including: procuratorate, court, police agency which investigate about certain law violations of customers.

TIME TO STORE DATA

Personal data of users will be stored during the cooperation between Cocky Buffalo Shop and customers. Data is only destroyed when the customer terminates completely transactions with www.cockybuffaloshop.com and have a request for cancellation about contact information from customers.

In case the user wants to delete all information about an account, please contact us at address in the next section.

COCKY BUFFALO SHOP

  • Company name: COCKY BUFFALO CO., LTD
  • Address: 174-176-178 Ha Huy Tap, Tan Phong ward, District 7, HCMC, Vietnam.
  • Email: info@cockybuffaloshop.com
  • Hotline: 0933 167 206

If you believes that we have provided your information to a third party without your consent, you have the right to complain to us by an above address. We are obliged to solve security related issues such as customer information when considering user-provided evidence is valid.

MEANS AND TOOLS FOR ACCESS AND EDIT DATA

Customer has the right to self-check, update, adjust or cancel personal information of by sending the information you need to edit to email: info@cockybuffaloshop.com.

We will assist users technically to edit information if they receive love demand from users.

COMMITMENT TO PROTECT CUSTOMER PERSONAL INFORMATION

 

  • We are committed to absolute privacy customer’s personal information under the protection of personal information of www.cockybuffaloshop.com.
  • Collection and use of each customer information are only done with the consent of that customer, except in cases where the law stipulates different articles.
  • Do not use, transfer, provide or disclose to any third party information about personal information of customers without consent from customers.
  • We will provide a number of information such as: name, address, phone number for the delivery service when using shipping.
  • In the case of host information hacked by hackers leading to data loss, Cocky Buffalo will be responsible for notifying it to agencies to investigate and handle it promptly and we will also notify to our customers.
  • The management of www.cockybuffaloshop.com requires customers provide all relevant personal information such as: full name, contact address, email, number identity card, phone, etc when buying a product as well as customers are responsible for the legality of the information. We neither are responsible nor solve all claims related to the benefit of that customer if he or she provided incorrect personal information for initial registration.

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